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Org & delivery

RACI Matrix

Also known as: RACI, responsibility assignment matrix

A RACI matrix maps who is Responsible, Accountable, Consulted and Informed for each task or decision, removing ambiguity about ownership.

Key takeaways
  • RACI maps who is Responsible, Accountable, Consulted, and Informed for each task or decision.
  • Its value is in the conversation as much as the grid; filling one in surfaces unowned work.
  • Use it where ownership is unclear, not everywhere for its own sake.

RACI is a simple tool for a common problem: unclear ownership. For each significant task or decision, it names the one person Accountable (the buck stops with them), who is Responsible for doing the work, who must be Consulted, and who is only Informed.

Its value is in the conversation as much as the grid. Filling one in usually surfaces the tasks that everyone assumed someone else owned. Use it where clarity is missing, not everywhere for its own sake.

Commonly confused with

A RACI maps task and decision ownership. Org structure sets roles and reporting lines.

Frequently asked

What does RACI stand for?
Responsible (does the work), Accountable (owns the outcome), Consulted (gives input), and Informed (kept in the loop).
What is the difference between Responsible and Accountable?
The Responsible person does the work; the Accountable person is where the buck stops. There should be exactly one Accountable per item.

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