I fix how your business runs.
I step in as your fractional COO or PM, diagnosing what's broken, designing the fix, and staying until it actually works. No handoffs, no junior team. Just a senior operator in the room.
The problems rhyme from one industry to the next.
Sixteen years in the operational layer of SaaS scaleups, fintechs, agencies, manufacturers, and more. The surface details change from one sector to the next. The failure modes do not: fuzzy ownership, a sprawling tool stack, a founder who has quietly become the operating system.
That is why the fixes travel. I am not selling you domain trivia. I bring a way of finding what is actually broken and fixing it in the right order, and I have proven it works across nine sectors.
Also worked in: Diamond & Jewellery · Wine & Hospitality · Non-profit & Public Sector · Edtech · Real Estate & PropTech
Growth exposed the cracks in how you operate.
Nobody's quite sure who owns what, so things fall through the cracks.
Your tools don't talk to each other and half the work is manual glue.
The same problems keep coming back because nothing gets documented.
The business still runs through you, if you step away, it stalls.
Everyone's busy, but execution is inconsistent and hard to predict.
That's exactly what I fix.
Two ways to put a senior operator in your corner.
Fractional COO
Senior operational leadership on a few days a month. I own the operating machine, process, structure, systems, and execution, so you can get back to the business.
Explore →Fractional PM & Delivery
The person who makes sure the important things actually ship. I bring order to delivery: priorities, plans, and follow-through across your team.
Explore →Not sure where to start? An Operations Audit is the low-risk front door. See all services →
Flexible engagement, senior all the way through.
The person who diagnoses the problem is the person who designs and implements the fix. You never get handed off.
Project-based
A defined problem, fixed scope, a clear finish line. I diagnose, design the fix, implement it, and hand it back working. You know exactly what you're getting and when.
Fix it, then stay
I solve the immediate mess, then stay on lightly to make sure the fix holds and the team keeps running it. Useful when you've had recurring problems you don't want to see again.
Fractional retainer
Ongoing senior operational leadership a few days a month. The COO or PM you need, without the full-time cost, available, accountable, and embedded in how the business runs.
Need a team, not just a person?
When a fix needs more hands than a fractional engagement, I bring in and coordinate a trusted delivery team. Same standards, more capacity, under the same senior oversight.
The questions I get asked most.
- What is a fractional COO?
- A fractional COO is a senior operations leader who works with your business part-time, usually a few days a month, instead of as a full-time hire. You get experienced operational leadership to fix and run how the business operates, at a fraction of the cost and commitment of a full-time COO.
- How is a fractional COO different from an interim COO?
- An interim COO is a full-time, temporary hire, often covering a gap or a specific transition. A fractional COO is an ongoing, part-time arrangement. I work fractionally, embedded in how your business runs a few days a month, so you get continuity without a full-time cost.
- How much does a fractional COO cost?
- It depends on scope and days per month, but the point of the model is that it costs a fraction of a full-time COO salary. There are fixed-fee ways to start too, like a two-week Operations Audit, so you can test the water before committing to a retainer. Book a call and I will give you a straight answer for your situation.
- When should I hire a fractional COO?
- Usually when the business has outgrown how it runs: you are the bottleneck, execution is inconsistent, tools and data do not line up, and you are spending your time firefighting operations instead of leading. If that sounds familiar, it is probably time.
- What do you actually do?
- I diagnose what is breaking in your operations, design the fix, and implement it, then leave behind a business that runs without depending on me. Same senior person start to finish, no junior team, and no report you are left to action yourself.
- Do you work with my industry?
- I focus on nine sectors, including SaaS, fintech, ecommerce, agencies, professional services, healthcare, manufacturing, logistics, and energy, and have worked across several more. The operational patterns repeat across industries, so the fixes travel.
Something in your operations is costing you. Let's fix it.
A 30-minute call, no pitch. Tell me what's breaking and I'll tell you straight whether I can help.