Industries I work in
Sixteen years across sectors where operations get complex fast. The problems rhyme from one to the next, and so do the fixes. Pick your world below and read the playbook for how those operations break and how I put them right.
Nine sectors, one operating discipline.
Each playbook is the real version of how these operations tend to break and the order I fix them in. No case studies, no fluff, just the pattern I see and what I do about it.
SaaS & Tech Startups
Scaling teams whose ops broke somewhere between product-market fit and the next round.
Read the playbook →Fintech
Process- and compliance-heavy operations where accuracy and controls can't slip.
Read the playbook →Ecommerce & Retail
Order-to-fulfilment flows and the systems that keep stock and sales in sync.
Read the playbook →Agency & White-label
Delivery models for agencies scaling past the point one founder can hold it all.
Read the playbook →Professional Services
Consultancies and firms that need repeatable delivery, not constant heroics.
Read the playbook →Healthcare, Pharma & Life Sciences
Compliance-heavy operations where governance and accuracy are non-negotiable.
Read the playbook →Manufacturing
Production, inventory and ERP tightened so the floor and the back office agree.
Read the playbook →Logistics & Supply Chain
Moving parts, systems and data aligned so nothing falls between the handoffs.
Read the playbook →Energy & ERP
Complex operations and ERP rollouts where process and data have to be exact.
Read the playbook →Also worked in: Diamond & Jewellery · Wine & Hospitality · Non-profit & Public Sector · Edtech · Real Estate & PropTech
Different industry, same operational failure modes.
Fuzzy ownership, a sprawling tool stack, no single source of truth, a founder who has become the operating system, leaky handoffs, no operating rhythm. I have watched every one of these play out in a SaaS company and a manufacturer in the same month. The context changes. The underlying mechanics, and the sequence for fixing them, do not.
That is why I can move across sectors with confidence. I am not selling you domain trivia. I am bringing a way of finding what is actually broken and fixing it in the right order.
Not sure which one fits? Let's just talk.
A 30-minute call, no pitch. Tell me what's breaking and I'll tell you straight whether I can help.